🍎 Food DE July 20, 2023

Complaint about personalized micronutrient preparations after hair analysis

Classification: Non-compliance notification
Risk: No risk
Category: dietetic foods, food supplements and fortified foods
Origin: Austria
Notifier: Germany

🗄

Archived (older alert)

This alert was reported 1045 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

0 days in total

May 17, 2026 May 17, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A food supplement made just for you after a hair test is being checked. It is a special diet food.

What's happening? Germany told Austria about a problem with these custom supplements. The issue has been fixed.

Does this affect me? If you used a hair-test supplement from Austria, it may have been recalled. Check with your seller.

What should I do? Ask your pharmacist or doctor before taking any new supplement. Stop using it if you have concerns.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Agency-published detail

Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Austria · Notifier: Germany

First published

July 20, 2023

Last refreshed by us

1 week ago

Severity (as classified)

Medium

Official source

https://webgate.ec.europa.eu/rasff-window/screen/search?notificationReference=AA23.4883

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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📋 Quick facts

Status

Archived (older alert)

Affects

First detected by us

May 17, 2026

Agency-reported start

July 20, 2023

Days active

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❓ Frequently asked questions

▸ What is this product recall alert about?

Complaint about personalized micronutrient preparations after hair analysis. Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Austria · Notifier: Germany

▸ When was this alert issued?

This alert was issued on July 20, 2023 by EU RASFF.

▸ Which countries are affected?

The alert applies to Germany.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on webgate.ec.europa.eu.

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