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🍎 Food FR December 31, 2023

source des garrigues — eau de source

suite au signalement d'une consommatrice finale, suspicion de substitution de notre eau de source par une eau impropre à la consommation, réalisée potentiellement par notre client distributeur

📷 DGCCRF / Rappel Conso
source des garrigues — eau de source
📷 DGCCRF / Rappel Conso
A water alert has been issued after a report suggested our spring water may have been replaced by unsafe water. Drinking it could cause severe food poisoning, especially for those with health issues. Anyone who drank the affected products and experiences stomach pain, diarrhea (possibly bloody), or fever within days should see a doctor immediately and mention the contamination. Stop using the product now and contact the consumer service.
Barcode (GTIN): 3770020381041 3770020381089
🗄
Archived (older alert)
This alert was reported 878 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
9 days in total
May 19, 2026 May 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a warning about bottled spring water that may have harmful germs in it.

What's happening? Some bottles might have unsafe water instead of the clean spring water. This could make people sick.

Does this affect me? If you bought this water, check if it has the codes 3770020381041 or 3770020381089.

What should I do? Stop using the water. Call the company’s customer service. If you feel sick, ask your doctor right away.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Type: alimentation · Category: eaux · Hazard: escherichia coli|escherichia coli shiga toxinogène (stec)|pseudomonas|autres contaminants biologiques · GTIN: 3770020381041, 3770020381089 · suite au signalement d'une consommatrice finale, suspicion de substitution de notre eau de source par une eau impropre à la consommation, réalisée potentiellement par notre client distributeur · risque d'intoxication alimentaire potentiellement sévère avec facteurs aggravants en cas d'autres problèmes de santé · Préconisations: les escherichia coli peuvent entraîner dans les 3 jours qui suivent la consommation, des gastro-entérites marquées par des douleurs abdominales et des diarrhées (éventuellement accompagnées de sang), accompagnées ou non de fièvre. les personnes qui auraient consommé les produits mentionnés ci-dessus et qui présenteraient ce type de symptômes sont invitées à consulter sans délai leur médecin traitant en lui signalant cette consommation et la nature du germe contaminant.|les escherichia coli shiga toxinogène (stec) peuvent entraîner dans la semaine qui suit la consommation de produits contaminés · À faire: ne plus consommer · ne plus utiliser le produit · contacter le service consommateur

First published
December 31, 2023
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/13387/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

What is this safety alert alert about?
source des garrigues — eau de source. A water alert has been issued after a report suggested our spring water may have been replaced by unsafe water. Drinking it could cause severe food poisoning, especially for those with health issues. Anyone who drank the affected products and experiences stomach pain, diarrhea (p...
When was this alert issued?
This alert was issued on December 31, 2023 by Rappel Conso (DGCCRF, France).
Which countries are affected?
The alert applies to France.
How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
What should I do?
Read the full notice on the source authority site. If the alert mentions a specific batch or expiry date, check your supply against those details before continuing to use the product.
Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.