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🍎 Food FR May 5, 2020

Therapeutic claims on a website selling food supplement

Classification
Non-compliance notification
Risk
No risk
Category
dietetic foods, food supplements and fortified foods
Notifier
France
🗄
Archived (older alert)
This alert was reported 2229 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
0 days in total
May 17, 2026 May 17, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A website sold a food supplement with health claims that are not allowed in France.

What's happening? France checked the website and found the claims broke the rules. The product is no longer sold with those claims.

Does this affect me? If you bought the supplement before the change, it is safe to keep using it.

What should I do? If you have questions, ask your pharmacist or doctor before using the product.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Notifier: France

First published
May 5, 2020
Last refreshed by us
3 weeks ago
Severity (as classified)
Medium
Official source
https://webgate.ec.europa.eu/rasff-window/screen/search?notificationReference=AA20.1874

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Therapeutic claims on a website selling food supplement. Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Notifier: France
▸ When was this alert issued?
This alert was issued on May 5, 2020 by EU RASFF.
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on webgate.ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.