Is arva — équipement de localisation et de recherche des victimes d'avalanche neo bt pro recalled? — Product safety alert in France (Apr 2026)

arva — équipement de localisation et de recherche des victimes d'avalanche neo bt pro

un dysfonctionnement se traduisant par une consommation anormale des piles, pouvant provoquer un redémarrage en boucle du dva. dans ce cas, les modes émission et recherche deviennent inactifs.

📷 DGCCRF / Rappel Conso · Source

An avalanche transceiver (beacon) Neo BT Pro may restart repeatedly due to abnormal battery drain, disabling both transmit and search modes. This prevents you from finding others or being located. Stop using the device immediately and contact customer service.

Barcode (GTIN): 3700507913434 3700507913984 3700507915810

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Archived (older alert)

This alert was reported 37 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

8 days in total

May 19, 2026 May 27, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is an avalanche rescue device called Arva Neo BT Pro. It sends signals to help find people buried in snow.

What's happening? Some devices have a problem with the batteries. This can cause the device to keep restarting. When this happens, the sending and searching modes stop working.

Does this affect me? If you own this device, you may not be able to send or receive signals in an emergency.

What should I do? Stop using the device right away. Contact the company that made it for help. Ask your pharmacist or doctor if you need more advice.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Brand(s) / product name(s)

arva

Agency-published detail

Type: sports-loisirs · Category: equipements de sports et de loisirs · Hazard: blessures|asphyxie · GTIN: 3700507913434, 3700507913984, 3700507915810 · un dysfonctionnement se traduisant par une consommation anormale des piles, pouvant provoquer un redémarrage en boucle du dva. dans ce cas, les modes émission et recherche deviennent inactifs. · le neo bt pro permet d'émettre un signal pour être retrouvé sous une avalanche et de chercher les victimes . le risque est donc de ne plus pouvoir chercher une victime ou ne plus être retrouvé. · À faire: ne plus utiliser le produit · contacter le service consommateur

First published

April 20, 2026

Last refreshed by us

1 week ago

Severity (as classified)

Medium

Official source

https://rappel.conso.gouv.fr/fiche-rappel/22034/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?

arva — équipement de localisation et de recherche des victimes d'avalanche neo bt pro. An avalanche transceiver (beacon) Neo BT Pro may restart repeatedly due to abnormal battery drain, disabling both transmit and search modes. This prevents you from finding others or being located. Stop using the device immediately and contact customer service.

▸ When was this alert issued?

This alert was issued on April 20, 2026 by Rappel Conso (DGCCRF, France).

▸ Which countries are affected?

The alert applies to France.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on rappel.conso.gouv.fr.

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