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🧸 Product FR BG SI February 28, 2025

ARVA — NEO BT PRO

Avalanche casualty detector. Product sold online, in particular via arva-equipment.com.

📷 Safety Gate / European Commission · Source
Additional photo Additional photo
ARVA — NEO BT PRO
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Injuries, Security
Category
Electrical appliances and equipment
Hazard
A faulty electronic component causes a malfunction of the device, rendering it inoperative in transmit and search mode. This defect can hinder or impair the rescue of people buried under snow.
Origin
France

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Distributor) Recall of the product from end users
Barcode (GTIN): 3700507913434 3700507915810 700507913984
🗄
Archived (older alert)
This alert was reported 560 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a small electronic device called ARVA — NEO BT PRO. It helps rescuers find people lost under snow.

What's happening? A broken part can make the device stop working. It may not send or receive signals when needed.

Does this affect me? If you use this device in France, Bulgaria, or Slovenia, it may not work in an emergency.

What should I do? Stop using it and ask your local store or a repair shop for help. Talk to your doctor or pharmacist if you have questions.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
ARVA
Agency-published detail

Risk level: Serious risk · Type: Injuries, Security · Category: Electrical appliances and equipment · Hazard: A faulty electronic component causes a malfunction of the device, rendering it inoperative in transmit and search mode. This defect can hinder or impair the rescue of people buried under snow. · Origin: France

First published
February 28, 2025
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10093371

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

High FR SI SK resolved 2 months ago

ARVA — Avalanche transceiver

Risk level: Serious risk · Type: Injuries · Category: Electrical appliances and equipment · Hazard: The device has a malfunction, which could render it inoperative for signal transmission and the sear...

❓ Frequently asked questions

▸ What is this product recall alert about?
ARVA — NEO BT PRO. Risk level: Serious risk · Type: Injuries, Security · Category: Electrical appliances and equipment · Hazard: A faulty electronic component causes a malfunction of the device, rendering it inoperative in transmit and search mode. This defect can hinder or impair the rescue of peo...
▸ When was this alert issued?
This alert was issued on February 28, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: France, Bulgaria, and Slovenia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.