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🧸 Product FR LU January 17, 2025

CANDIDE, TINEO — Mini bouillotte de massage

Heating pad for massage purposes, in the shape of a belt, advertised as for children. It includes a bag filled with cherry pits.

📷 Safety Gate / European Commission · Source
Additional photo
CANDIDE, TINEO — Mini bouillotte de massage
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Burns
Category
Childcare articles and children's equipment
Hazard
The product lacks the necessary warnings and user instructions and can therefore overheat when heated in a microwave oven. This can result in any child that uses the product suffering burns.
Origin
Tunisia

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Importer) Ban on the marketing of the product and any accompanying measures
  • ▸ Measures ordered by economic operators (to: Importer) Recall of the product from end users
Barcode (GTIN): 3275054041300 3275054048606 3275054053426 3275054060004 3275054060011 3275054060028
🗄
Archived (older alert)
This alert was reported 603 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
118 days in total
May 17, 2026 September 12, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A small heated massage pad made to warm in a microwave. It is sold for children.

What's happening? The pad can get too hot because it has no safety warnings or clear instructions. A child using it may get burned.

Does this affect me? If you bought this pad in France or Luxembourg, your child could be at risk.

What should I do? Stop using it right away. Ask your pharmacist or doctor if you need a safe heating pad.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
CANDIDE TINEO
Agency-published detail

Risk level: Serious risk · Type: Burns · Category: Childcare articles and children's equipment · Hazard: The product lacks the necessary warnings and user instructions and can therefore overheat when heated in a microwave oven. This can result in any child that uses the product suffering burns. · Origin: Tunisia

First published
January 17, 2025
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10092777

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
CANDIDE, TINEO — Mini bouillotte de massage. Risk level: Serious risk · Type: Burns · Category: Childcare articles and children's equipment · Hazard: The product lacks the necessary warnings and user instructions and can therefore overheat when heated in a microwave oven. This can result in any child that uses the product s...
▸ When was this alert issued?
This alert was issued on January 17, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: France and Luxembourg.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.