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🧸 Product BE July 31, 2020

Care U — Facemask - disposable non-medical protective mask

Protective respiratory filtration half-face mask according to EN 149.

📷 Safety Gate / European Commission · Source
Additional photo Additional photo
Care U — Facemask - disposable non-medical protective mask
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Health risk / other
Category
Protective equipment
Hazard
The product bears a CE marking but is not certified as protective equipment by a relevant body. The visual inspection of the product reveals that its material composition, structure and shape are inappropriate. Consequently, an excessive amount of particles or microorganisms might pass through the mask, increasing the risk of infection if not combined with additional protective measures.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ (to: Other) Import rejected at border
🗄
Archived (older alert)
This alert was reported 2234 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
118 days in total
May 17, 2026 September 12, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a disposable face mask called Care U. It is not a medical mask.

What's happening? The mask has a CE mark but is not properly checked for safety. Its material and shape may let too many germs pass through.

Does this affect me? Anyone in Belgium who bought this mask may be at risk.

What should I do? Stop using the mask and ask your pharmacist or doctor for advice.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Care
Agency-published detail

Risk level: Serious risk · Type: Health risk / other · Category: Protective equipment · Hazard: The product bears a CE marking but is not certified as protective equipment by a relevant body. The visual inspection of the product reveals that its material composition, structure and shape are inappropriate. Consequently, an excessive amount of particles or microorganisms might pass through the mask, increasing the risk of infection if not combined with additional protective measures. · Origin: People's Republic of China

First published
July 31, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10001731

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Care U — Facemask - disposable non-medical protective mask. Risk level: Serious risk · Type: Health risk / other · Category: Protective equipment · Hazard: The product bears a CE marking but is not certified as protective equipment by a relevant body. The visual inspection of the product reveals that its material composition, structure an...
▸ When was this alert issued?
This alert was issued on July 31, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Belgium.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.