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🧸 Product DE AT SI February 14, 2025

CD Softcreme — Wasserlilie

Skin cream.

📷 Safety Gate / European Commission · Source
CD Softcreme — Wasserlilie
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Microbiological
Category
Cosmetics
Hazard
The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system.
Origin
Italy

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Withdrawal of the product from market
  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
  • Measures ordered by economic operators (to: Manufacturer) Warning consumers of the risks
Barcode (GTIN): 4045612010388
🗄
Archived (older alert)
This alert was reported 467 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
10 days in total
May 17, 2026 May 27, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a skin cream called CD Softcreme in Wasserlilie scent. It is a cosmetic product.

What's happening? The cream has harmful bacteria in it. These bacteria can make some people sick.

Does this affect me? It may affect people with weak immune systems. It was sold in Germany, Austria, and Slovenia.

What should I do? Stop using the cream. Ask your pharmacist or doctor if you feel unwell.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Microbiological · Category: Cosmetics · Hazard: The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with a weakened immune system. · Origin: Italy

First published
February 14, 2025
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10093228

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
CD Softcreme — Wasserlilie. Risk level: Serious risk · Type: Microbiological · Category: Cosmetics · Hazard: The product is microbiologically contaminated with the mesophilic aerobic bacteria Pluralibacter gergoviae. The microorganism may potentially cause illness in some consumers, particularly those with...
When was this alert issued?
This alert was issued on February 14, 2025 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, Austria, and Slovenia.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.