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🧸 Product FR BG DK EE FI GR HR IE MT THE NETHERLANDS NO PL PT SE SI SK GB May 5, 2017

Citroën — C3III, C4 cactus, C4 Picasso II and C-Elysée

Risk level
Serious risk
Type
Fire, Injuries
Category
Motor vehicles
Hazard
An internal component of an electric relay is faulty. As a consequence, the starter may not be activated, the starter control may be constantly blocked or the starter may operate unexpectedly. This could lead to unexpec
Origin
France
🗄
Archived (older alert)
This alert was reported 3416 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some Citroën cars made in France. A small part inside an electric switch may not work right.

What's happening? Because of this, the car might not start when you turn the key. Or the starter might keep trying to start the engine on its own.

Does this affect me? If you own one of these Citroën cars, you could be at risk.

What should I do? Take your car to a Citroën dealer right away. Ask your dealer or a mechanic to check the starter relay.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Fire, Injuries · Category: Motor vehicles · Hazard: An internal component of an electric relay is faulty. As a consequence, the starter may not be activated, the starter control may be constantly blocked or the starter may operate unexpectedly. This could lead to unexpec · Origin: France

First published
May 5, 2017
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/258439

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Citroën — C3III, C4 cactus, C4 Picasso II and C-Elysée. Risk level: Serious risk · Type: Fire, Injuries · Category: Motor vehicles · Hazard: An internal component of an electric relay is faulty. As a consequence, the starter may not be activated, the starter control may be constantly blocked or the starter may operate unexpectedly. T...
When was this alert issued?
This alert was issued on May 5, 2017 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: France, Bulgaria, Denmark, Estonia, Finland, Greece, Croatia, Ireland, Malta, THE NETHERLANDS, Norway, Poland, Portugal, Sweden, Slovenia, Slovakia, and United Kingdom.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.