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🧸 Product FR June 17, 2022

citroën — spacetourer / jumpy 4 voiture de tourisme

le mécanisme de verrouillage de l’encoche de l’appui-tête au siège peut manquer. en conséquence, les appuis-tête avant ne seraient pas verrouillés et pourraient s’éjecter en cas de collision, ce qui augmenterait le risque de blessure.

The locking mechanism of the notch on the headrest may be missing. As a result, the front headrests may not be locked in place and could detach during a collision, increasing the risk of injury.
🗄
Archived (older alert)
This alert was reported 1551 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 19, 2026 September 15, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some Citroën Spacetourer / Jumpy cars. A part inside the front headrests may not lock in place.

What's happening? The headrests might pop out during a crash. This could hurt people inside the car.

Does this affect me? If you own or use one of these Citroën cars in France, you could be at risk.

What should I do? Take your car to a Citroën dealer right away. Ask your doctor or pharmacist if you need help finding one.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
citroën
Agency-published detail

Type: automobiles et moyens de déplacement · Category: automobiles, motos, scooters · Hazard: blessures · le mécanisme de verrouillage de l’encoche de l’appui-tête au siège peut manquer. en conséquence, les appuis-tête avant ne seraient pas verrouillés et pourraient s’éjecter en cas de collision, ce qui augmenterait le risque de blessure.

First published
June 17, 2022
Last refreshed by us
3 months ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/48388/rapex

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
citroën — spacetourer / jumpy 4 voiture de tourisme. The locking mechanism of the notch on the headrest may be missing. As a result, the front headrests may not be locked in place and could detach during a collision, increasing the risk of injury.
▸ When was this alert issued?
This alert was issued on June 17, 2022 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.