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🛡️ EUSW
🇬🇧
🧸 Product FR BE December 23, 2016

COWON — PLENUE

📷 Safety Gate / European Commission · Source
COWON — PLENUE
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Damage to hearing
Category
Communication and media equipment

Hazard: The continuous sound pressure level is too high, which may cause permanent hearing damage to the user of the personal music player. The product does not comply with the relevant European standard EN 62368.

Origin
Republic of Korea
🗄
Archived (older alert)
This alert was reported 3551 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a small music player made in Korea. It can play music very loudly.

What's happening? The player can make sounds so loud that it may hurt your ears over time. It does not follow Europe’s safety rules for loud sounds.

Does this affect me? If you use this player in France or Belgium, your hearing could be at risk.

What should I do? Stop using it right away. Ask a doctor or pharmacist if your hearing feels weak or hurts.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Damage to hearing · Category: Communication and media equipment · Hazard: The continuous sound pressure level is too high, which may cause permanent hearing damage to the user of the personal music player. The product does not comply with the relevant European standard EN 62368. · Origin: Republic of Korea

First published
December 23, 2016
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/236926

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
COWON — PLENUE. Risk level: Serious risk · Type: Damage to hearing · Category: Communication and media equipment · Hazard: The continuous sound pressure level is too high, which may cause permanent hearing damage to the user of the personal music player. The product does not comply with the...
When was this alert issued?
This alert was issued on December 23, 2016 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: France and Belgium.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.