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🛡️ EUSW
🇬🇧
🧸 Product DE FR THE NETHERLANDS March 18, 2022

DS — DS4

Passenger car

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The thread on the housing of the towing eye has the wrong dimensions and the eye cannot be screwed the required 7 to 8 turns. When towed, the vehicle can get disconnected from the vehicle towing it, posing a risk to the following traffic.
Origin
France

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1640 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about a car part called a towing eye. It is used to pull a car when it breaks down.

What's happening? The threads on the towing eye are the wrong size. It cannot be screwed in enough times. This means the car might come loose while being towed.

Does this affect me? If you drive a car made by DS, this could affect you. It is a problem in Germany, France, and the Netherlands.

What should I do? Stop using the towing eye right away. Ask your mechanic or dealer to check and fix it.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
DS
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The thread on the housing of the towing eye has the wrong dimensions and the eye cannot be screwed the required 7 to 8 turns. When towed, the vehicle can get disconnected from the vehicle towing it, posing a risk to the following traffic. · Origin: France

First published
March 18, 2022
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10005716

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
DS — DS4. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The thread on the housing of the towing eye has the wrong dimensions and the eye cannot be screwed the required 7 to 8 turns. When towed, the vehicle can get disconnected from the vehicle towing it, po...
When was this alert issued?
This alert was issued on March 18, 2022 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, France, and THE NETHERLANDS.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.