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🧸 Product THE NETHERLANDS LV November 13, 2020

Energenie — 2 port USB Charger

White USB charger. The product was also sold online.

📷 Safety Gate / European Commission · Source
Energenie — 2 port USB Charger
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The clearance/creepage distances between the primary and accessible secondary circuits are not sufficient, and the user could receive an electric shock.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ (to: Other) Withdrawal of the product from market
Barcode (GTIN): 8716309089852
🗄
Archived (older alert)
This alert was reported 2131 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
120 days in total
May 17, 2026 September 14, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a small USB charger made by Energenie. It has 2 USB ports for charging phones or tablets.

What's happening? The charger may give you an electric shock. The parts inside are too close together, which is unsafe.

Does this affect me? If you have this charger in the Netherlands or Latvia, it could affect you.

What should I do? Stop using it right away. Ask a shop or a repair person for help. Talk to your electrician or a doctor if you feel a shock.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Energenie
Agency-published detail

Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The clearance/creepage distances between the primary and accessible secondary circuits are not sufficient, and the user could receive an electric shock. · Origin: People's Republic of China

First published
November 13, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10002032

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Energenie — 2 port USB Charger. Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The clearance/creepage distances between the primary and accessible secondary circuits are not sufficient, and the user could receive an electric shock. · Origin: People's Re...
▸ When was this alert issued?
This alert was issued on November 13, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: THE NETHERLANDS and Latvia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.