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🛡️ EUSW
🇬🇧
🧸 Product DE DK GR PT November 26, 2021

EvoBus — Citaro, eCitaro, Citaro NGT, Conecto, Tourismo, Travego

Bus/coach

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
Because of faulty components in the steering system, over the lifetime of the vehicle the steering may fail. This increases the risk of accidents.
Origin
Germany

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1645 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
12 days in total
May 17, 2026 May 29, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Some EvoBus buses have a problem in the steering parts. Over time, the steering may stop working right.

What's happening? Because of this, the bus could be hard to control. This raises the chance of crashes.

Does this affect me? If you ride or drive these buses in Germany, Denmark, Greece, or Portugal, you could be at risk.

What should I do? Ask your bus company or a mechanic if your bus needs a fix. Talk to your doctor if you feel unsafe.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Because of faulty components in the steering system, over the lifetime of the vehicle the steering may fail. This increases the risk of accidents. · Origin: Germany

First published
November 26, 2021
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10004739

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

What is this product recall alert about?
EvoBus — Citaro, eCitaro, Citaro NGT, Conecto, Tourismo, Travego. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Because of faulty components in the steering system, over the lifetime of the vehicle the steering may fail. This increases the risk of accidents. · Origin: Germany
When was this alert issued?
This alert was issued on November 26, 2021 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, Denmark, Greece, and Portugal.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.