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🧸 Product DE HR SE April 9, 2021

EvoBus — Conecto, Intouro, Setra LE Business, Setra UL Business

Bus

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
Due to their small dimension, the hinges could break. An internal pivot-hung window could detach from its hinges and become unstuck, injuring passengers.
Origin
Germany

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1983 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Some EvoBus buses have small window hinges that may break. If the hinge breaks, the window could fall out and hurt people inside.

What's happening? Buses made by EvoBus might have weak window hinges. The window could come loose and hurt passengers.

Does this affect me? This affects people riding EvoBus Conecto, Intouro, Setra LE Business, or Setra UL Business buses in Germany, Croatia, or Sweden.

What should I do? If you ride one of these buses, ask your doctor or pharmacist if it’s safe. Do not try to fix the window yourself.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
EvoBus
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Due to their small dimension, the hinges could break. An internal pivot-hung window could detach from its hinges and become unstuck, injuring passengers. · Origin: Germany

First published
April 9, 2021
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10003472

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
EvoBus — Conecto, Intouro, Setra LE Business, Setra UL Business. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Due to their small dimension, the hinges could break. An internal pivot-hung window could detach from its hinges and become unstuck, injuring passengers. · Origin: Germany
▸ When was this alert issued?
This alert was issued on April 9, 2021 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Germany, Croatia, and Sweden.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.