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🧸 Product FR September 14, 2022

exs — velo assistance electrique

dans certains cas, la manivelle gauche peut subir une usure prématurée et se détacher en cours d’utilisation, entraînant un risque de chute.

📷 DGCCRF / Rappel Conso · Source
exs — velo assistance electrique
📷 DGCCRF / Rappel Conso · Source
In some cases, the left crank may wear out prematurely and detach during use, posing a fall hazard. Return the product to the point of sale. Contact the point of sale.
Barcode (GTIN): 3032651883319
🗄
Archived (older alert)
This alert was reported 1414 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
72 days in total
May 19, 2026 July 30, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about a brand of electric bikes. The left pedal crank may wear out too soon and break while you ride. This could make you fall.

What's happening? Some bikes have a problem with the left pedal crank. It might break and cause an accident.

Does this affect me? If you own an electric bike from this brand, you could be at risk.

What should I do? Stop using the bike and take it back to where you bought it. Ask your bike shop or a doctor if you feel hurt.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
exs
Agency-published detail

Type: automobiles et moyens de déplacement · Category: vélos, bicyclettes, vélos à assistance électrique · Hazard: blessures · GTIN: 3032651883319 · dans certains cas, la manivelle gauche peut subir une usure prématurée et se détacher en cours d’utilisation, entraînant un risque de chute. · À faire: rapporter le produit au point de vente · contacter le point de vente

First published
September 14, 2022
Last refreshed by us
2 months ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/8145/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
exs — velo assistance electrique. In some cases, the left crank may wear out prematurely and detach during use, posing a fall hazard. Return the product to the point of sale. Contact the point of sale.
▸ When was this alert issued?
This alert was issued on September 14, 2022 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.