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🧸 Product IT January 26, 2024

Extrastar — UNIVERSAL ADAPTER 2P+T

Universal travel adaptor. Product sold online.

📷 Safety Gate / European Commission · Source
Additional photo Additional photo Additional photo
Extrastar — UNIVERSAL ADAPTER 2P+T
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The live parts of the plugs are accessible when the plug is fully or partially connected to a socket. It is possible to insert a single pin of the plug into the adaptor. If only one of the pins is inserted into a socket, the user could touch a pin of the other plug and receive an electric shock.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ (to: Importer) Withdrawal of the product from market
🗄
Archived (older alert)
This alert was reported 854 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
12 days in total
May 17, 2026 May 29, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is an Extrastar brand universal adapter. It is a plug that lets you fit different types of plugs into a socket.

What's happening? The adapter has a dangerous flaw. You can touch live metal parts inside the plug. This can give you an electric shock.

Does this affect me? If you live in Italy and own this adapter, you could be at risk.

What should I do? Stop using the adapter right away. Ask a shop or a pharmacist for help to find a safe replacement.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Extrastar
Agency-published detail

Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The live parts of the plugs are accessible when the plug is fully or partially connected to a socket. It is possible to insert a single pin of the plug into the adaptor. If only one of the pins is inserted into a socket, the user could touch a pin of the other plug and receive an electric shock. · Origin: People's Republic of China

First published
January 26, 2024
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10011266

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Extrastar — UNIVERSAL ADAPTER 2P+T. Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The live parts of the plugs are accessible when the plug is fully or partially connected to a socket. It is possible to insert a single pin of the plug into the adaptor. If o...
▸ When was this alert issued?
This alert was issued on January 26, 2024 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Italy.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.