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🧸 Product NO December 13, 2019

Faiza — Beauty cream

📷 Safety Gate / European Commission · Source
Faiza — Beauty cream
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical
Category
Cosmetics
Hazard
The product contains mercury (measured value: 28500 mg/kg).
Origin
Pakistan
🗄
Archived (older alert)
This alert was reported 2471 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
124 days in total
May 17, 2026 September 18, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a beauty cream made outside the EU. Tests found it has a lot of mercury in it.

What's happening? The cream has too much mercury. Mercury can harm your skin and health.

Does this affect me? If you used this cream, you may be at risk. It was sold in Norway.

What should I do? Stop using the cream now. Ask your pharmacist or doctor if you feel sick.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains mercury (measured value: 28500 mg/kg). · Origin: Pakistan

First published
December 13, 2019
Last refreshed by us
4 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/394560

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Faiza — Beauty cream. Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: The product contains mercury (measured value: 28500 mg/kg). · Origin: Pakistan
▸ When was this alert issued?
This alert was issued on December 13, 2019 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Norway.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.