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🧸 Product GB LU July 3, 2020

Heatigo — Platform Listing: Hair steamer

Hair steamer with accessories. The product was sold online, notably on Amazon. According to the listing, the product is supplied with an adapter, converters and hat accessories.

📷 Safety Gate / European Commission · Source
Heatigo — Platform Listing: Hair steamer
📷 Safety Gate / European Commission · Source
Risk level
Other types of alerts
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The product is advertised with a substandard adaptor for permanent use with inadequate insulation. As a result, a person could touch the live part of the adaptor and receive an electric shock.
Origin
Unknown

⚖️ Actions ordered by authorities

  • ▸ (to: Retailer) Removal of this product listing by the online marketplace
🗄
Archived (older alert)
This alert was reported 2263 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A hair steamer called Heatigo is sold with a cheap adaptor. The adaptor does not protect well against electricity.

What's happening? The adaptor can let live wires show. If you touch them, you could get an electric shock.

Does this affect me? Anyone in Great Britain or Luxembourg who bought this steamer may be at risk.

What should I do? Stop using it right away. Ask a pharmacist or doctor if you feel a shock or see sparks.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Heatigo
Agency-published detail

Risk level: Other types of alerts · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The product is advertised with a substandard adaptor for permanent use with inadequate insulation. As a result, a person could touch the live part of the adaptor and receive an electric shock. · Origin: Unknown

First published
July 3, 2020
Last refreshed by us
3 months ago
Severity (as classified)
Medium
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10001516

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Heatigo — Platform Listing: Hair steamer. Risk level: Other types of alerts · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The product is advertised with a substandard adaptor for permanent use with inadequate insulation. As a result, a person could touch the live part of the adaptor and...
▸ When was this alert issued?
This alert was issued on July 3, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: United Kingdom and Luxembourg.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.