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🧸 Product DE November 12, 2021

Jaysuing — Hand disinfectant

Hand disinfectant in a transparent 60 ml bottle with white a lid and a white/green label on the front with white/blue lettering. Product sold online, in particular via AliExpress.

📷 Safety Gate / European Commission · Source
Additional photo
Jaysuing — Hand disinfectant
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Health risk / other
Category
Chemical products
Hazard
The product contains an insufficient amount of ethanol (measured values: 10% by weight). Consequently, it does not kill bacteria or viruses, which could then reach the user, increasing the risk of infection.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Other) Stop of sales
🗄
Archived (older alert)
This alert was reported 1766 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
119 days in total
May 17, 2026 September 13, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is hand disinfectant made by Jaysuing. It is a liquid you rub on your hands to kill germs.

What's happening? Tests show this disinfectant does not have enough alcohol to kill germs. It may not protect you from infections.

Does this affect me? If you have this product in Germany, it may not work. You could still get sick from germs.

What should I do? Stop using it. Ask your pharmacist or doctor what safe hand disinfectant to use instead.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Jaysuing
Agency-published detail

Risk level: Serious risk · Type: Health risk / other · Category: Chemical products · Hazard: The product contains an insufficient amount of ethanol (measured values: 10% by weight). Consequently, it does not kill bacteria or viruses, which could then reach the user, increasing the risk of infection. · Origin: People's Republic of China

First published
November 12, 2021
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10004600

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Jaysuing — Hand disinfectant. Risk level: Serious risk · Type: Health risk / other · Category: Chemical products · Hazard: The product contains an insufficient amount of ethanol (measured values: 10% by weight). Consequently, it does not kill bacteria or viruses, which could then reach the user, increasing th...
▸ When was this alert issued?
This alert was issued on November 12, 2021 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Germany.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.