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🧸 Product IE May 10, 2024

Keston — Domestic Gas Boiler

A white domestic gas boiler

📷 Safety Gate / European Commission · Source
Keston — Domestic Gas Boiler
📷 Safety Gate / European Commission · Source
Risk level
Other risk levels
Type
Burns, Fire, Explosion
Category
Gas appliances and components
Hazard
Excessive air could be trapped in the heat exchanger of the boiler, which could lead to a malfunctioning of the boiler thermostat or the controls, and on a dry operation, which could lead to fire,burns to the user and explosion.
Origin
United Kingdom

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Making the marketing of the product subject to prior conditions
🗄
Archived (older alert)
This alert was reported 750 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
13 days in total
May 17, 2026 May 30, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about a gas boiler made by Keston. It can trap too much air inside, which may cause it to overheat or catch fire.

What's happening? Some Keston boilers may have a problem with trapped air. This could make the boiler work wrong and start a fire.

Does this affect me? If you own or use a Keston gas boiler in Ireland, this could affect you.

What should I do? Stop using the boiler right away. Ask your gas engineer or a qualified technician to check it. Do not try to fix it yourself.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Other risk levels · Type: Burns, Fire, Explosion · Category: Gas appliances and components · Hazard: Excessive air could be trapped in the heat exchanger of the boiler, which could lead to a malfunctioning of the boiler thermostat or the controls, and on a dry operation, which could lead to fire,burns to the user and explosion. · Origin: United Kingdom

First published
May 10, 2024
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10012664

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

What is this product recall alert about?
Keston — Domestic Gas Boiler. Risk level: Other risk levels · Type: Burns, Fire, Explosion · Category: Gas appliances and components · Hazard: Excessive air could be trapped in the heat exchanger of the boiler, which could lead to a malfunctioning of the boiler thermostat or the controls, and on a dry operati...
When was this alert issued?
This alert was issued on May 10, 2024 by EU Safety Gate.
Which countries are affected?
The alert applies to Ireland.
How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.