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🧸 Product FR October 24, 2023

la canopée — crème universelle

contamination d'une partie du vrac par un agent pathogènes c. albicans (levure). ¤problème olfactif

📷 DGCCRF / Rappel Conso · Source
la canopée — crème universelle
📷 DGCCRF / Rappel Conso · Source
The canopy — universal cream Stop using the product. Contact the point of sale or the consumer service. Destroy the product.
Barcode (GTIN): 3770008236196
🗄
Archived (older alert)
This alert was reported 948 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
11 days in total
May 19, 2026 May 30, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a beauty cream called “La Canopée – Crème Universelle.” Some batches may have a harmful yeast called Candida albicans in them.

What's happening? A part of the stock has been found dirty with this yeast. The cream may smell bad or look wrong.

Does this affect me? If you own this cream, stop using it right away. It could cause skin problems.

What should I do? Take the cream back to the shop or call the company. Ask your pharmacist or doctor if you feel any skin irritation.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
canopée
Agency-published detail

Type: hygiène-beauté · Category: cosmétiques · Hazard: blessures · GTIN: 3770008236196 · contamination d'une partie du vrac par un agent pathogènes c. albicans (levure). ¤problème olfactif · non déterminé · À faire: ne plus utiliser le produit · contacter le point de vente · contacter le service consommateur · détruire le produit

First published
October 24, 2023
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/12603/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
la canopée — crème universelle. The canopy — universal cream Stop using the product. Contact the point of sale or the consumer service. Destroy the product.
▸ When was this alert issued?
This alert was issued on October 24, 2023 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.