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🧸 Product DE PL February 28, 2025

Lencent — Socket, Power-Socket

Multi-socket extension cable with three 230 V Schuko sockets, four USB-A ports, one USB-C port, an on/off switch, an indicator light, a two metres connection cable, with a maximum of 2 500 W. Product sold online, in particular via Amazon (ASIN: B0DF9ZKHYV).

📷 Safety Gate / European Commission · Source
Additional photo Additional photo Additional photo Additional photo
Lencent — Socket, Power-Socket
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The earth contacts in the sockets are not connected and the earth contacts in the Schuko plug are partially covered with plastic. Moreover, the product is missing the protective conductor in the supply cable. In the event of a short circuit, the short-circuit current is not discharged via the earthing. This can lead to an electric shock.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Other) Removal of this product listing by the online marketplace
🗄
Archived (older alert)
This alert was reported 561 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
118 days in total
May 17, 2026 September 12, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A power socket made by Lencent may give an electric shock. The earth contacts inside are not connected. The plug’s metal parts may also be covered with plastic.

What's happening? The socket does not protect against shocks. If a wire touches metal parts, the electricity can flow through you instead of safely to the ground.

Does this affect me? If you live in Germany or Poland and have this socket, you could get a shock.

What should I do? Stop using the socket right away. Ask a qualified electrician or your local store for help. Do not try to fix it yourself.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Lencent
Agency-published detail

Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The earth contacts in the sockets are not connected and the earth contacts in the Schuko plug are partially covered with plastic. Moreover, the product is missing the protective conductor in the supply cable. In the event of a short circuit, the short-circuit current is not discharged via the earthing. This can lead to an electric shock. · Origin: People's Republic of China

First published
February 28, 2025
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10093187

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Lencent — Socket, Power-Socket. Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The earth contacts in the sockets are not connected and the earth contacts in the Schuko plug are partially covered with plastic. Moreover, the product is missing the protect...
▸ When was this alert issued?
This alert was issued on February 28, 2025 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Germany and Poland.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.