🧸 Product FR June 26, 2024

lexus and toyota — toyota: c-hr, rav4 hev, rav4 phv lexus: nx450h+, rx350h, rx450h+, rx500h voiture de tourisme

la conception du dispositif d’immobilisation de l’accessoire n’est pas assez robuste. il permet au véhicule d’être en mode «ready on» même s’il n’y a pas de correspondance entre le véhicule et sa clé, mais il bascule le véhicule en mode «ready off» après. cela peut se produire en...

📷 DGCCRF / Rappel Conso · Source

Toyota vehicles: C-HR, RAV4 HEV, RAV4 PHV; Lexus vehicles: NX450h+, RX350h, RX450h+, RX500h. The accessory immobilizer device is not sufficiently robust. It allows the vehicle to enter "ready on" mode even without matching the vehicle and key, then switches to "ready off" mode while driving, stopping the car and increasing the risk of an accident.

🗄

Archived (older alert)

This alert was reported 808 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

116 days in total

May 19, 2026 September 12, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Some Toyota and Lexus cars may stop suddenly while driving because the car thinks the key is not near it.

What's happening? The car’s safety system is not working right. It may turn off while moving, which can cause an accident.

Does this affect me? If you own a Toyota C-HR, RAV4 HEV, RAV4 PHV, Lexus NX450h+, RX350h, RX450h+, or RX500h in France, this could happen to you.

What should I do? Take your car to a dealer to fix it. Ask your mechanic or Toyota/Lexus for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Brand(s) / product name(s)

lexus and toyota

Agency-published detail

Type: automobiles et moyens de déplacement · Category: automobiles, motos, scooters · Hazard: blessures · la conception du dispositif d’immobilisation de l’accessoire n’est pas assez robuste. il permet au véhicule d’être en mode «ready on» même s’il n’y a pas de correspondance entre le véhicule et sa clé, mais il bascule le véhicule en mode «ready off» après. cela peut se produire en conduisant, ce qui arrêtera la voiture et augmentera le risque d’accident.

First published

June 26, 2024

Last refreshed by us

3 months ago

Severity (as classified)

Medium

Official source

https://rappel.conso.gouv.fr/fiche-rappel/48037/rapex

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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📋 Quick facts

Status

Archived (older alert)

Affects

First detected by us

May 19, 2026

Agency-reported start

June 26, 2024

Days active

116

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❓ Frequently asked questions

▸ What is this product recall alert about?

lexus and toyota — toyota: c-hr, rav4 hev, rav4 phv lexus: nx450h+, rx350h, rx450h+, rx500h voiture de tourisme. Toyota vehicles: C-HR, RAV4 HEV, RAV4 PHV; Lexus vehicles: NX450h+, RX350h, RX450h+, RX500h. The accessory immobilizer device is not sufficiently robust. It allows the vehicle to enter "ready on" mode even without matching the vehicle and key, then switches to "ready off" mode wh...

▸ When was this alert issued?

This alert was issued on June 26, 2024 by Rappel Conso (DGCCRF, France).

▸ Which countries are affected?

The alert applies to France.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on rappel.conso.gouv.fr.

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