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🧸 Product DE BG DK EE FI GR HR HU IS LU PL PT SE SI SK March 6, 2020

Mercedes- Benz — Actros, Arocs

Lorry

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
Faulty software may cause the ignition and associated systems to suddenly fail during driving.
Origin
Germany

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 2380 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some Mercedes-Benz trucks. A problem with the computer software may make the engine and lights stop suddenly while driving.

What's happening? The trucks have a software fault. This could turn off the engine and lights while the truck is moving.

Does this affect me? If you drive or ride in one of these trucks in Germany or other listed countries, you could be at risk.

What should I do? Take the truck to a Mercedes-Benz dealer right away. Ask your mechanic or doctor if you feel unsafe.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Mercedes- Benz
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Faulty software may cause the ignition and associated systems to suddenly fail during driving. · Origin: Germany

First published
March 6, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10000735

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Mercedes- Benz — Actros, Arocs. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Faulty software may cause the ignition and associated systems to suddenly fail during driving. · Origin: Germany
▸ When was this alert issued?
This alert was issued on March 6, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Germany, Bulgaria, Denmark, Estonia, Finland, Greece, Croatia, Hungary, Iceland, Luxembourg, Poland, Portugal, Sweden, Slovenia, and Slovakia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.