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🧸 Product FR BG DK LU January 24, 2020

Mercedes- Benz — Citan

Passenger van / Light commercial vehicle.

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident.
Origin
Germany

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 2422 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A problem with some Mercedes-Benz Citan vans. Nuts on the rear wheels and screws on the brake parts may come loose.

What's happening? The loose parts could let the rear wheels fall off. This raises the chance of a crash.

Does this affect me? If you own or drive a Citan van in France, Bulgaria, Denmark, or Luxembourg, you may be at risk.

What should I do? Take your van to a Mercedes-Benz dealer right away. Ask your dealer what to do next.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Mercedes- Benz
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident. · Origin: Germany

First published
January 24, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10000378

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Mercedes- Benz — Citan. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The nuts on the rear axle wheel hubs and two screws on the brake calliper support can become loose. As a result, the rear wheels can be detached, increasing the risk of an accident. · Origin: Germany
▸ When was this alert issued?
This alert was issued on January 24, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: France, Bulgaria, Denmark, and Luxembourg.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.