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🧸 Product FR BG DK FI HR IS RO SI July 12, 2019

Mercedes Benz — Citan

Risk level
Serious risk
Type
Environment
Category
Motor vehicles
Hazard
An emission control component, used under certain conditions, could deteriorate more rapidly than expected and might cause the exhaust emissions' level of nitrogen oxides (NOx) to exceed regulated limits.
Origin
Germany
🗄
Archived (older alert)
This alert was reported 2618 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A Mercedes-Benz Citan van has a part in the exhaust system that may wear out too fast. This could make the van put out more pollution than the law allows.

What's happening? Some Citan vans built in Germany might have this problem. The worn part could raise the amount of nitrogen oxides in the exhaust.

Does this affect me? If you own or drive one of these vans in France, Bulgaria, Denmark, Finland, Croatia, Iceland, Romania, or Slovenia, this could apply to you.

What should I do? Take your van to a Mercedes-Benz dealer for a check. Ask your dealer or a mechanic what to do next.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Environment · Category: Motor vehicles · Hazard: An emission control component, used under certain conditions, could deteriorate more rapidly than expected and might cause the exhaust emissions' level of nitrogen oxides (NOx) to exceed regulated limits. · Origin: Germany

First published
July 12, 2019
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/369538

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Mercedes Benz — Citan. Risk level: Serious risk · Type: Environment · Category: Motor vehicles · Hazard: An emission control component, used under certain conditions, could deteriorate more rapidly than expected and might cause the exhaust emissions' level of nitrogen oxides (NOx) to exceed regulated l...
When was this alert issued?
This alert was issued on July 12, 2019 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: France, Bulgaria, Denmark, Finland, Croatia, Iceland, Romania, and Slovenia.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.