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🧸 Product DE December 6, 2019

Mercedes-Benz — Citan, V-Klasse

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
Defective screw fitting may lead to the complete release of the hand control device from the base holder.
Origin
Germany
🗄
Archived (older alert)
This alert was reported 2373 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
19 days in total
May 17, 2026 June 5, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Mercedes-Benz has recalled some Citan and V-Class vans. A screw that holds the hand control may be loose.

What's happening? The loose screw could let the hand control come off completely. This could make it hard to stop the van.

Does this affect me? If you own or use one of these vans in Germany, you may be affected.

What should I do? Take the van to a Mercedes-Benz dealer right away. Ask your dealer or a mechanic for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Defective screw fitting may lead to the complete release of the hand control device from the base holder. · Origin: Germany

First published
December 6, 2019
Last refreshed by us
2 weeks ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/395129

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Mercedes-Benz — Citan, V-Klasse. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Defective screw fitting may lead to the complete release of the hand control device from the base holder. · Origin: Germany
▸ When was this alert issued?
This alert was issued on December 6, 2019 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Germany.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.