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🧸 Product DE DK EE FI HR HU IE THE NETHERLANDS NO PL PT SE SI SK August 17, 2018

Mercedes-Benz — E-Class

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The navigation software may be faulty, storing the wrong location of the vehicle.
Origin
Germany
🗄
Archived (older alert)
This alert was reported 2948 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
118 days in total
May 17, 2026 September 12, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A problem with the navigation software in some Mercedes-Benz E-Class cars. It may save the wrong place where the car is.

What's happening? The wrong location could cause the car to show the wrong spot on the map. This might lead to accidents or injuries.

Does this affect me? If you own or drive an E-Class car, you may be at risk. The problem is in Germany, but cars in other listed countries could also be affected.

What should I do? Take your car to a Mercedes-Benz dealer. They will fix the software for free. Ask your dealer or doctor if you have questions.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The navigation software may be faulty, storing the wrong location of the vehicle. · Origin: Germany

First published
August 17, 2018
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/326586

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Mercedes-Benz — E-Class. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The navigation software may be faulty, storing the wrong location of the vehicle. · Origin: Germany
When was this alert issued?
This alert was issued on August 17, 2018 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, Denmark, Estonia, Finland, Croatia, Hungary, Ireland, THE NETHERLANDS, Norway, Poland, Portugal, Sweden, Slovenia, and Slovakia.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.