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🧸 Product FR July 21, 2023

mercedes-benz — glc-class (br 254) voiture de tourisme

le dispositif d’attelage de remorque peut ne pas être en mesure de résister à la charge. l’armature d’attelage pourrait se détacher du véhicule, créant ainsi un risque d’accidents/blessures.

📷 DGCCRF / Rappel Conso · Source
mercedes-benz — glc-class (br 254) voiture de tourisme
📷 DGCCRF / Rappel Conso · Source
Mercedes-Benz — GLC-Class (BR 254) passenger car The trailer hitch may not withstand the load. The hitch frame could detach from the vehicle, creating a risk of accidents or injuries.
🗄
Archived (older alert)
This alert was reported 1165 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
132 days in total
May 19, 2026 September 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about a problem with some Mercedes-Benz GLC cars. The part that lets you tow a trailer may not be strong enough.

What's happening? The hitch that connects the trailer might break. If it does, the trailer could come loose and cause an accident.

Does this affect me? If you own a Mercedes-Benz GLC from this group, you could be at risk. Check if your car is part of this issue.

What should I do? Take your car to a Mercedes-Benz dealer right away. Ask your dealer or a mechanic for help before towing anything.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
mercedes-benz
Agency-published detail

Type: automobiles et moyens de déplacement · Category: automobiles, motos, scooters · Hazard: blessures · le dispositif d’attelage de remorque peut ne pas être en mesure de résister à la charge. l’armature d’attelage pourrait se détacher du véhicule, créant ainsi un risque d’accidents/blessures.

First published
July 21, 2023
Last refreshed by us
4 months ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/48167/rapex

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
mercedes-benz — glc-class (br 254) voiture de tourisme. Mercedes-Benz — GLC-Class (BR 254) passenger car The trailer hitch may not withstand the load. The hitch frame could detach from the vehicle, creating a risk of accidents or injuries.
▸ When was this alert issued?
This alert was issued on July 21, 2023 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.