⚠ LIVE — European Consumer Safety Watch 💊 Medicines: 16 in last 7 days 🍎 Food: 193 in last 7 days 🧸 Products: 48 in last 7 days 🟢 Monitoring: EMA · RASFF · NVWA · FAGG · FAVV · EFSA · Safety Gate ⏱ Last fetch: 5 hours ago ⚠ LIVE — European Consumer Safety Watch 💊 Medicines: 16 in last 7 days 🍎 Food: 193 in last 7 days 🧸 Products: 48 in last 7 days 🟢 Monitoring: EMA · RASFF · NVWA · FAGG · FAVV · EFSA · Safety Gate ⏱ Last fetch: 5 hours ago
🛡️ EUSW
🇬🇧
🧸 Product DE FI FR SE SK July 31, 2020

Mercedes-Benz — GLE, GLS

Model series BR 167.

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles

Hazard: The piston bar seal on the shock absorbers does not meet the durability requirements. This can result in tilting of the vehicle with full load when cornering, increasing the risk of an accident.

Origin
Germany

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 2127 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
11 days in total
May 17, 2026 May 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Some Mercedes-Benz GLE and GLS cars have a weak seal in the shock absorbers. This part may wear out too soon.

What's happening? If the seal breaks, the car might tilt when turning with a heavy load. This raises the chance of a crash.

Does this affect me? Owners in Germany, Finland, France, Sweden, or Slovakia may have this issue.

What should I do? Take your car to a Mercedes dealer right away. Ask your dealer or a mechanic for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The piston bar seal on the shock absorbers does not meet the durability requirements. This can result in tilting of the vehicle with full load when cornering, increasing the risk of an accident. · Origin: Germany

First published
July 31, 2020
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10001715

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Mercedes-Benz — GLE, GLS. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The piston bar seal on the shock absorbers does not meet the durability requirements. This can result in tilting of the vehicle with full load when cornering, increasing the risk of an accident. · Orig...
When was this alert issued?
This alert was issued on July 31, 2020 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, Finland, France, Sweden, and Slovakia.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

💬 Discussion

Share your experience or ask a question. Real names and email are optional but moderation friendly.

No comments yet — be the first.

We email a confirmation link. Your address stays private.

⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.