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🧸 Product DE BG DK FR IE LU PL PT RO SE SI May 7, 2021

Mercedes-Benz — Sprinter

Passenger van / Light commercial vehicle

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles

Hazard: Cracks may form at the point where the trailer hitch is connected to the vehicle. This could cause the trailer coupling to break, increasing the risk of an accident.

Origin
Germany

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1953 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This notice is about some Mercedes-Benz Sprinter vans. A part called the trailer hitch may crack where it connects to the van.

What's happening? The crack could make the trailer hitch break while driving. This raises the chance of an accident.

Does this affect me? Owners of Sprinter vans in Germany and ten other EU countries may be affected.

What should I do? Take your van to a Mercedes-Benz dealer right away. Ask your dealer or a mechanic to check the trailer hitch.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Cracks may form at the point where the trailer hitch is connected to the vehicle. This could cause the trailer coupling to break, increasing the risk of an accident. · Origin: Germany

First published
May 7, 2021
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10003617

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Mercedes-Benz — Sprinter. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: Cracks may form at the point where the trailer hitch is connected to the vehicle. This could cause the trailer coupling to break, increasing the risk of an accident. · Origin: Germany
When was this alert issued?
This alert was issued on May 7, 2021 by EU Safety Gate.
Which countries are affected?
The alert applies to the following countries: Germany, Bulgaria, Denmark, France, Ireland, Luxembourg, Poland, Portugal, Romania, Sweden, and Slovenia.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.