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🧸 Product SE December 24, 2021

Nackmasserare med värmefunktion

A neck massager with a heating function. Product sold online.

📷 Safety Gate / European Commission · Source
Nackmasserare med värmefunktion
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical, Environment
Category
Electrical appliances and equipment
Hazard
The white charger cable contains an excessive amount of di-(2-etylhexyl)phtalate (DEHP) and short chain chlorinated paraffins (SCCPs) (measured values up to 9.04% and 2.38% by weight, respectively). Also a solder on the PCB contains an excessive amount of lead (measured values up to 50.9%). Phthalates may harm the health of children, causing possible damage to their reproductive system. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bioaccumulate in wildlife and humans. Lead is harmful to the environment.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Importer) Withdrawal of the product from market
Barcode (GTIN): 692070721239
🗄
Archived (older alert)
This alert was reported 1726 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
121 days in total
May 17, 2026 September 15, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A neck massager with heat has cables and parts that may be unsafe. They contain too much of certain chemicals.

What's happening? Tests found too much DEHP, SCCPs, and lead in the product. These can harm health and the environment.

Does this affect me? Anyone using this neck massager could be at risk. Children are especially vulnerable.

What should I do? Stop using it right away. Ask your pharmacist or doctor if you have concerns.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Risk level: Serious risk · Type: Chemical, Environment · Category: Electrical appliances and equipment · Hazard: The white charger cable contains an excessive amount of di-(2-etylhexyl)phtalate (DEHP) and short chain chlorinated paraffins (SCCPs) (measured values up to 9.04% and 2.38% by weight, respectively). Also a solder on the PCB contains an excessive amount of lead (measured values up to 50.9%). Phthalates may harm the health of children, causing possible damage to their reproductive system. SCCPs persist in the environment, are toxic to aquatic organisms at low concentrations and bioaccumulate in wildlife and humans. Lead is harmful to the environment. · Origin: People's Republic of China

First published
December 24, 2021
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10005028

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Nackmasserare med värmefunktion. Risk level: Serious risk · Type: Chemical, Environment · Category: Electrical appliances and equipment · Hazard: The white charger cable contains an excessive amount of di-(2-etylhexyl)phtalate (DEHP) and short chain chlorinated paraffins (SCCPs) (measured values up to 9.04% and...
When was this alert issued?
This alert was issued on December 24, 2021 by EU Safety Gate.
Which countries are affected?
The alert applies to Sweden.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.