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🧸 Product GB October 30, 2020

NSG — 2500W Suspension Immersion Water Heater Element Boiler For Inflatable Pool

Pool immersion heater with coiled metal heating element and white connector and black electrical lead. The product is sold online, in particular via eBay.

📷 Safety Gate / European Commission · Source
NSG — 2500W Suspension Immersion Water Heater Element Boiler For Inflatable Pool
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Burns
Category
Electrical appliances and equipment
Hazard
The product is not correctly earthed and the plug misses a fuse, therefore accessible parts may become live; when touching it, users may then receive an electric shock. Furthermore, there is no protection on the metal heating element when activated, increasing the risk of burns to the user or burning objects due to its high temperature.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Other) Removal of this product listing by the online marketplace
  • (to: Distributor) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 2145 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
120 days in total
May 17, 2026 September 14, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a 2500W water heater for pools. It heats water when plugged in.

What's happening? The plug has no fuse and the heater is not properly grounded. Metal parts can become live and get very hot.

Does this affect me? If you own or use this heater, you could get an electric shock or burns.

What should I do? Stop using it now. Ask a qualified electrician or your local store for advice.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
NSG
Agency-published detail

Risk level: Serious risk · Type: Burns · Category: Electrical appliances and equipment · Hazard: The product is not correctly earthed and the plug misses a fuse, therefore accessible parts may become live; when touching it, users may then receive an electric shock. Furthermore, there is no protection on the metal heating element when activated, increasing the risk of burns to the user or burning objects due to its high temperature. · Origin: People's Republic of China

First published
October 30, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10002203

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

What is this product recall alert about?
NSG — 2500W Suspension Immersion Water Heater Element Boiler For Inflatable Pool. Risk level: Serious risk · Type: Burns · Category: Electrical appliances and equipment · Hazard: The product is not correctly earthed and the plug misses a fuse, therefore accessible parts may become live; when touching it, users may then receive an electric shock. Furthermore, t...
When was this alert issued?
This alert was issued on October 30, 2020 by EU Safety Gate.
Which countries are affected?
The alert applies to United Kingdom.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.