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🧸 Product CZ May 10, 2024

PALETTE — Long-lasting and intense color, extra care after dyeing, INTENSIVE COLOR CREME, RN5 red-b

Hair dye: one tube of colouring cream 50 ml, one bottle with developer 50 ml, one bag of care masks 10 ml, one pair of gloves, and one instruction manual, advertised as long-lasting and intense colour.

📷 Safety Gate / European Commission · Source
Additional photo Additional photo Additional photo Additional photo
PALETTE — Long-lasting and intense color, extra care after dyeing, INTENSIVE COLOR CREME, RN5 red-b
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Chemical
Category
Cosmetics
Hazard
According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl) propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child and may cause skin sensitisation.
Origin
Germany

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Distributor) Ban on the marketing of the product and any accompanying measures
Barcode (GTIN): 9000101036169
🗄
Archived (older alert)
This alert was reported 855 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
118 days in total
May 17, 2026 September 12, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a hair dye called PALETTE INTENSIVE COLOR CREME in shade RN5 red-b. It contains a chemical that should not be in cosmetics.

What's happening? The product has a banned ingredient called BMHCA. This chemical may harm the reproductive system, unborn babies, and skin.

Does this affect me? If you used this dye in the Czech Republic, you may be at risk.

What should I do? Stop using the product and ask your pharmacist or doctor for advice.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
PALETTE
Agency-published detail

Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl) propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the health of the unborn child and may cause skin sensitisation. · Origin: Germany

First published
May 10, 2024
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10013032

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
PALETTE — Long-lasting and intense color, extra care after dyeing, INTENSIVE COLOR CREME, RN5 red-b. Risk level: Serious risk · Type: Chemical · Category: Cosmetics · Hazard: According to the list of ingredients, the product contains 2-(4-tert-butylbenzyl) propionaldehyde (BMHCA), which is prohibited in cosmetic products. BMHCA may harm the reproductive system, may harm the heal...
▸ When was this alert issued?
This alert was issued on May 10, 2024 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Czechia.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.