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🧸 Product FR December 24, 2024

philips — perfect care centrale vapeur

versuni a identifié un problème de fabrication dans la soudure de la chaudière qui génère la vapeur dans le système de vapeur, ce qui peut entraîner des blessures telles que des brûlures

📷 DGCCRF / Rappel Conso · Source
philips — perfect care centrale vapeur
📷 DGCCRF / Rappel Conso · Source
Philips — PerfectCare steam generator Hazard: injury. A manufacturing issue in the boiler weld may cause steam system failure, leading to burns. Only steam generators with serial numbers 2421, 2422, 2423 are affected. Stop using the product and contact customer service.
Barcode (GTIN): 8720389001048 8720389001086 8710103970262 8710103970279 8710103970286 8710103964278
🗄
Archived (older alert)
This alert was reported 521 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
10 days in total
May 19, 2026 May 29, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a Philips steam iron that may have a bad weld in its steam boiler. That bad weld can let steam leak out in a way that may burn you.

What's happening? Philips found that some of these irons have a weak spot in the boiler. Steam can come out where it shouldn’t and cause burns.

Does this affect me? Only irons with serial numbers 2421, 2422, or 2423 are involved. Check the bottom of your iron.

What should I do? Stop using the iron right away. Call Philips customer service to arrange a repair or replacement.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
philips
Agency-published detail

Type: appareils électriques, outils · Category: appareils électriques, électroménager · Hazard: blessures · GTIN: 8720389001048, 8720389001086, 8710103970262, 8710103970279 · versuni a identifié un problème de fabrication dans la soudure de la chaudière qui génère la vapeur dans le système de vapeur, ce qui peut entraîner des blessures telles que des brûlures · seules les centrales vapeur ayant les n° de série 2421, 2422, 2423 sont concernées · À faire: ne plus utiliser le produit · contacter le service consommateur

First published
December 24, 2024
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/16603/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
philips — perfect care centrale vapeur. Philips — PerfectCare steam generator Hazard: injury. A manufacturing issue in the boiler weld may cause steam system failure, leading to burns. Only steam generators with serial numbers 2421, 2422, 2423 are affected. Stop using the product and contact customer service.
▸ When was this alert issued?
This alert was issued on December 24, 2024 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.