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🧸 Product IE September 22, 2023

Prism — Prism Zenso 5 Amp USB Charging Tower Unit

USB charger in the shape of a tower in black or white colour.

📷 Safety Gate / European Commission · Source
Additional photo
Prism — Prism Zenso 5 Amp USB Charging Tower Unit
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock, Fire
Category
Electrical appliances and equipment
Hazard
The mains plug has incorrect dimensions and no adequate fuse link. A user may touch live parts and receive an electric shock. The mains supply cord has excessive resistance, which could create a risk of fire.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Importer) Recall of the product from end users
  • ▸ Measures ordered by economic operators (to: Importer) Withdrawal of the product from market
🗄
Archived (older alert)
This alert was reported 980 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
12 days in total
May 17, 2026 May 29, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A Prism Zenso 5 Amp USB charging tower unit. It is an electrical device that plugs into the wall to charge things.

What's happening? The plug is the wrong size and has no safety fuse. The cord can also overheat and cause a fire.

Does this affect me? If you own or use this Prism product in Ireland, you could be at risk of electric shock or fire.

What should I do? Stop using it right away. Ask a pharmacist or doctor if you need help finding a safe replacement.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Prism
Agency-published detail

Risk level: Serious risk · Type: Electric shock, Fire · Category: Electrical appliances and equipment · Hazard: The mains plug has incorrect dimensions and no adequate fuse link. A user may touch live parts and receive an electric shock. The mains supply cord has excessive resistance, which could create a risk of fire. · Origin: People's Republic of China

First published
September 22, 2023
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10010195

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Prism — Prism Zenso 5 Amp USB Charging Tower Unit. Risk level: Serious risk · Type: Electric shock, Fire · Category: Electrical appliances and equipment · Hazard: The mains plug has incorrect dimensions and no adequate fuse link. A user may touch live parts and receive an electric shock. The mains supply cord has excessive resist...
▸ When was this alert issued?
This alert was issued on September 22, 2023 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to Ireland.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.