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🧸 Product DE October 14, 2022

Realix — Mobile phone for explosive atmospheres

Mobile phone for use in potentially explosive atmospheres. The product is also sold online.

📷 Safety Gate / European Commission · Source
Realix — Mobile phone for explosive atmospheres
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Burns, Injuries
Category
Explosive atmospheres equipment
Hazard
The device fails to meet the design requirements for "Intrinsic safety" required for use in potentially explosive atmospheres. The power output is excessive and the battery is not sufficiently protected. This increases the risk of ignition in explosive atmospheres.
Origin
Unknown

⚖️ Actions ordered by authorities

  • Measures ordered by economic operators (to: Other) Other: Discontinuation of use
  • (to: Other) Removal of this product listing by the online marketplace
🗄
Archived (older alert)
This alert was reported 1324 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
13 days in total
May 17, 2026 May 30, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Realix makes a mobile phone meant for places with gas or dust that can explode. The phone may not be safe in these spots.

What's happening? The phone can give off too much power and its battery is not protected well. This could cause a spark and start a fire or explosion.

Does this affect me? If you use this phone in a place with gas or dust that can explode, you could be in danger.

What should I do? Stop using the phone in explosive areas. Ask your pharmacist or doctor if you need help finding a safer phone.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Agency-published detail

Risk level: Serious risk · Type: Burns, Injuries · Category: Explosive atmospheres equipment · Hazard: The device fails to meet the design requirements for "Intrinsic safety" required for use in potentially explosive atmospheres. The power output is excessive and the battery is not sufficiently protected. This increases the risk of ignition in explosive atmospheres. · Origin: Unknown

First published
October 14, 2022
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10006752

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

What is this product recall alert about?
Realix — Mobile phone for explosive atmospheres. Risk level: Serious risk · Type: Burns, Injuries · Category: Explosive atmospheres equipment · Hazard: The device fails to meet the design requirements for "Intrinsic safety" required for use in potentially explosive atmospheres. The power output is excessive and the battery is n...
When was this alert issued?
This alert was issued on October 14, 2022 by EU Safety Gate.
Which countries are affected?
The alert applies to Germany.
How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.