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🧸 Product DE FR LU PT August 27, 2021

SMART — EQ Fortwo

Passenger car

Risk level
Serious risk
Type
Injuries
Category
Motor vehicles
Hazard
The windscreen may be incorrectly bonded and could become detached from the body of the car in the event of a crash. The passenger airbag being deployed in this case, could not be supported by the windscreen as intended. As a result, the restraining effect of the passenger airbag could be impaired, increasing the risk of injury.
Origin
Germany

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
🗄
Archived (older alert)
This alert was reported 1841 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
117 days in total
May 17, 2026 September 11, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a notice about some Smart EQ Fortwo electric cars. The windscreen might not be stuck on tightly. If it comes off in a crash, the passenger airbag may not work right.

What's happening? Some cars have a problem with the windscreen. It could fall out in a crash. This makes the airbag less safe for the passenger.

Does this affect me? This affects people who own or drive a Smart EQ Fortwo in Germany, France, Luxembourg, or Portugal.

What should I do? Take your car to a Smart dealer right away. They will fix the windscreen for free.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
SMART
Agency-published detail

Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The windscreen may be incorrectly bonded and could become detached from the body of the car in the event of a crash. The passenger airbag being deployed in this case, could not be supported by the windscreen as intended. As a result, the restraining effect of the passenger airbag could be impaired, increasing the risk of injury. · Origin: Germany

First published
August 27, 2021
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10004335

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
SMART — EQ Fortwo. Risk level: Serious risk · Type: Injuries · Category: Motor vehicles · Hazard: The windscreen may be incorrectly bonded and could become detached from the body of the car in the event of a crash. The passenger airbag being deployed in this case, could not be supported by the wind...
▸ When was this alert issued?
This alert was issued on August 27, 2021 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to the following countries: Germany, France, Luxembourg, and Portugal.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.