Is sram — leviers de frein et de changement de vitesse électronique avec systèmes de freinage hydraulique red axs, force axs, rival axs, apex axs 12 recalled? — Product safety alert in France (Feb 2024)

sram — leviers de frein et de changement de vitesse électronique avec systèmes de freinage hydraulique red axs, force axs, rival axs, apex axs 12

excès de frein-filet appliqué sur le bouton de fixation du corps du levier pouvant entraîner un serrage insuffisant. ce qui pourrait entrainer un déplacement du levier lors de la première utilisation.

📷 DGCCRF / Rappel Conso · Source

Excess thread compound applied to the lever body mounting button may cause insufficient tightening, allowing the lever to shift during first use. This could lead to loss of bicycle control, especially at high speeds, and result in a fall. Stop using the product immediately and contact customer service.

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Archived (older alert)

This alert was reported 896 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

72 days in total

May 19, 2026 July 30, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? These are electronic brake and gear levers for bikes with hydraulic brakes. Too much glue was put on a small part inside.

What's happening? The glue can make the lever loose. It might move when you first use it. This could cause you to lose control and fall.

Does this affect me? If you own one of these bike levers from SRAM, you might be at risk.

What should I do? Stop using the product now. Call SRAM’s customer service for help. Ask your bike shop or doctor if you need more advice.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Brand(s) / product name(s)

sram

Agency-published detail

Type: automobiles et moyens de déplacement · Category: vélos, bicyclettes, vélos à assistance électrique · Hazard: blessures · excès de frein-filet appliqué sur le bouton de fixation du corps du levier pouvant entraîner un serrage insuffisant. ce qui pourrait entrainer un déplacement du levier lors de la première utilisation. · le déplacement du levier pourrait occasioner une perte de contrôle du vélo, par exemple en cas de conduite à une vitesse elevée. dans ce cas, le cycliste pourrait perdre le contrôle du vélo et tomber. · À faire: ne plus utiliser le produit · contacter le service consommateur

First published

February 15, 2024

Last refreshed by us

2 months ago

Severity (as classified)

Medium

Official source

https://rappel.conso.gouv.fr/fiche-rappel/13692/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?

sram — leviers de frein et de changement de vitesse électronique avec systèmes de freinage hydraulique red axs, force axs, rival axs, apex axs 12. Excess thread compound applied to the lever body mounting button may cause insufficient tightening, allowing the lever to shift during first use. This could lead to loss of bicycle control, especially at high speeds, and result in a fall. Stop using the product immediately and co...

▸ When was this alert issued?

This alert was issued on February 15, 2024 by Rappel Conso (DGCCRF, France).

▸ Which countries are affected?

The alert applies to France.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on rappel.conso.gouv.fr.

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