Toyota — Proace City & Proace City BEV
Frame Code Proace City (BKYMA, BKYMD, BPZMA, BPZMD) and Proace City BEV (BPZMA); model year: 2022.
- Risk level
- Other types of alerts
- Type
- Injuries
- Category
- Motor vehicles
- Hazard
- The telematics unit for e-Call may not work as required. The Public Safety Answering Points (PSAPs), the automatic callback function from the PSAP, to the vehicle does not work. The PSAP cannot automatically re-establish the connection with the vehicle if the initial connection has ended.This can hinder or delay emergency assistance, treatment of injuries.
- Origin
- Belgium
⚖️ Actions ordered by authorities
- ▸ Measures ordered by economic operators (to: Importer) Recall of the product from end users
What is this? Toyota Proace City and Proace City BEV cars have a small computer that calls for help in a crash. It may not work right.
What's happening? The help call might not connect back to the car if the first call ends. Emergency workers may not be able to talk to the driver.
Does this affect me? If you own or drive one of these Toyota models in the listed countries, you could be at risk.
What should I do? Contact a Toyota dealer to check and fix the telematics unit. Ask your pharmacist or doctor if you need help with any health concerns from delays.
🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.
🔬 Medical / technical details (for professionals)
Risk level: Other types of alerts · Type: Injuries · Category: Motor vehicles · Hazard: The telematics unit for e-Call may not work as required. The Public Safety Answering Points (PSAPs), the automatic callback function from the PSAP, to the vehicle does not work. The PSAP cannot automatically re-establish the connection with the vehicle if the initial connection has ended.This can hinder or delay emergency assistance, treatment of injuries. · Origin: Belgium
All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.
