Is valeo — chargeur mobile recalled? — Product safety alert in France (Dec 2024)

valeo — chargeur mobile

produit non conforme au décret n°2017-26 du 12 janvier 2017 (article 3) et à la norme nf c61-314. le chargeur est programmé par défaut pour délivrer un courant de 16a sans intervention de l'utilisateur et ne bascule pas de 16a à 8a après 2h de charge

📷 DGCCRF / Rappel Conso · Source

Valeo mobile charger Hazard: fire. The charger does not meet safety rules. It always supplies 16 amps, even after two hours, and keeps the last set current when unplugged. Using 16 amps can overheat wall sockets. Stop using it now, return it to the store, and contact the seller.

Barcode (GTIN): 3276426521123 3276426521185 3276426521253 3276426521314 3276426521321

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Archived (older alert)

This alert was reported 522 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

11 days in total

May 19, 2026 May 30, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A mobile charger made by Valeo that can overheat. It does not follow safety rules for electric tools.

What's happening? The charger may keep sending too much power. This can make the wall plug get hot and start a fire.

Does this affect me? If you own one of these chargers in France, you could be at risk.

What should I do? Stop using it now. Take it back to the store where you bought it. Ask your pharmacist or doctor if you feel unsure.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Brand(s) / product name(s)

valeo

Agency-published detail

Type: appareils électriques, outils · Category: appareils électriques, électroménager · Hazard: incendie · GTIN: 3276426521123, 3276426521185, 3276426521253, 3276426521314 · produit non conforme au décret n°2017-26 du 12 janvier 2017 (article 3) et à la norme nf c61-314. le chargeur est programmé par défaut pour délivrer un courant de 16a sans intervention de l'utilisateur et ne bascule pas de 16a à 8a après 2h de charge · lorsque l'utilisateur débranche le produit, son intensité de charge reste sur la valeur réglée avant arrêt (8,10,13 ou 16a). si l'utilisateur règle son chargeur sur 16a, la prise murale peut chauffer · À faire: ne plus utiliser le produit · rapporter le produit au point de vente · contacter le point de vente

First published

December 23, 2024

Last refreshed by us

1 week ago

Severity (as classified)

Medium

Official source

https://rappel.conso.gouv.fr/fiche-rappel/16944/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?

valeo — chargeur mobile. Valeo mobile charger Hazard: fire. The charger does not meet safety rules. It always supplies 16 amps, even after two hours, and keeps the last set current when unplugged. Using 16 amps can overheat wall sockets. Stop using it now, return it to the store, and contact the seller.

▸ When was this alert issued?

This alert was issued on December 23, 2024 by Rappel Conso (DGCCRF, France).

▸ Which countries are affected?

The alert applies to France.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on rappel.conso.gouv.fr.

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