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🧸 Product GB January 24, 2020

Vivo — Handheld Body Massager

Hand-held electric body massager.

📷 Safety Gate / European Commission · Source
Vivo — Handheld Body Massager
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The electric strength of the product is not sufficient. Consequently, accessible parts may become live and the user can receive an electric shock.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Importer) Recall of the product from end users
Barcode (GTIN): 5054242200884
🗄
Archived (older alert)
This alert was reported 2318 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
13 days in total
May 17, 2026 May 30, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is a hand-held massager made by Vivo. It uses electricity to work.

What's happening? The massager’s electric parts are not safe. You could get an electric shock from it.

Does this affect me? If you own or use this massager in Great Britain, you may be at risk.

What should I do? Stop using it right away. Ask your pharmacist or doctor if you feel unwell. Contact Vivo or the shop where you bought it for help.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Vivo
Agency-published detail

Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The electric strength of the product is not sufficient. Consequently, accessible parts may become live and the user can receive an electric shock. · Origin: People's Republic of China

First published
January 24, 2020
Last refreshed by us
1 week ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10000478

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Vivo — Handheld Body Massager. Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The electric strength of the product is not sufficient. Consequently, accessible parts may become live and the user can receive an electric shock. · Origin: People's Republic...
▸ When was this alert issued?
This alert was issued on January 24, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to United Kingdom.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.