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🧸 Product FR July 10, 2020

vw — golf voiture de tourisme

le service d’appel d’urgence peut ne pas fonctionner. par conséquent, le système peut ne pas aider les occupants de la voiture en contactant le centre d’appels/centre de coordination du sauvetage en cas d’accident.

The emergency call service may not work. The system may fail to help vehicle occupants contact the rescue coordination center after an accident.
🗄
Archived (older alert)
This alert was reported 2270 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
131 days in total
May 19, 2026 September 27, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is about some Volkswagen Golf cars. The emergency call system may not work right after a crash.

What's happening? Because of this, the car might not be able to call for help after an accident.

Does this affect me? If you own or drive a Golf made in France, this could affect you.

What should I do? Ask your dealer or a mechanic to check your car’s emergency call system.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
vw
Agency-published detail

Type: automobiles et moyens de déplacement · Category: automobiles, motos, scooters · Hazard: blessures · le service d’appel d’urgence peut ne pas fonctionner. par conséquent, le système peut ne pas aider les occupants de la voiture en contactant le centre d’appels/centre de coordination du sauvetage en cas d’accident.

First published
July 10, 2020
Last refreshed by us
4 months ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/48920/rapex

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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High FR 4 months ago

vw — id. buzz, id.3, id.4, id.5, id.buzz cargo voiture de tourisme / voiture de tourisme

High-voltage battery cells may overheat during charging, which could cause a fire.
🛒
Medium FR resolved 5 months ago

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Medium FR resolved 9 months ago

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The front passenger seatbelt may not be properly secured to the lower anchor point, reducing its effectiveness. In an accident, this could cause injury to the passenger.
Medium FR resolved 10 months ago

vw — touareg voiture particulière

The high-voltage battery cells may overheat during charging, which could cause a fire.

❓ Frequently asked questions

▸ What is this product recall alert about?
vw — golf voiture de tourisme. The emergency call service may not work. The system may fail to help vehicle occupants contact the rescue coordination center after an accident.
▸ When was this alert issued?
This alert was issued on July 10, 2020 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.