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🧸 Product FR December 25, 2020

Waytex — Waytex

Electric travel adaptor sold online, in particular via Amazon.

📷 Safety Gate / European Commission · Source
Waytex — Waytex
📷 Safety Gate / European Commission · Source
Risk level
Serious risk
Type
Electric shock
Category
Electrical appliances and equipment
Hazard
The product is improperly designed and live parts are accessible when any of the plugs is inserted. A person could touch the live parts of the adaptor and receive an electric shock.
Origin
People's Republic of China

⚖️ Actions ordered by authorities

  • ▸ Measures ordered by economic operators (to: Distributor) Recall of the product from end users
  • ▸ Measures ordered by economic operators (to: Other) Withdrawal of the product from market
🗄
Archived (older alert)
This alert was reported 2089 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
120 days in total
May 17, 2026 September 14, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? Waytex plugs are electrical adaptors. They have a design flaw that lets you touch live parts inside.

What's happening? These adaptors can give you an electric shock if you touch the metal parts while plugging in a device.

Does this affect me? If you live in France and use Waytex plugs, you could be at risk.

What should I do? Stop using the Waytex adaptor right away. Ask your pharmacist or doctor if you feel a shock.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
Waytex
Agency-published detail

Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The product is improperly designed and live parts are accessible when any of the plugs is inserted. A person could touch the live parts of the adaptor and receive an electric shock. · Origin: People's Republic of China

First published
December 25, 2020
Last refreshed by us
3 months ago
Severity (as classified)
High
Official source
https://ec.europa.eu/safety-gate-alerts/screen/webReport/alertDetail/10002118

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
Waytex — Waytex. Risk level: Serious risk · Type: Electric shock · Category: Electrical appliances and equipment · Hazard: The product is improperly designed and live parts are accessible when any of the plugs is inserted. A person could touch the live parts of the adaptor and receive an electric...
▸ When was this alert issued?
This alert was issued on December 25, 2020 by EU Safety Gate.
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Serious risk. A serious risk means the product or medicine can cause significant harm. Treat the alert as urgent.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.