Velux — Roof window
Mains powered, remote-controlled flat roof window. To be installed in ceilings at a minimum height of 2.5 meters from the floor. Sold between July 2021 and April 2023. The affected products are marked with the combination of the product name CVU and the 7th and 8th digits of the...
- Risk level
- Other risk levels
- Typ
- Electric shock
- Kategori
- Construction products
- Fara
- A build-up of condensation in the actuator compartment can result in metallic parts of the flat roof window construction being conductive. Live parts may become accessible, the user may receive an electric shock.
- Origin
- Denmark
⚖️ Åtgärder ordnade av myndigheter
- ▸ Measures ordered by economic operators (to: Manufacturer) Warning consumers of the risks
- ▸ Measures ordered by economic operators (to: Manufacturer) Temporary ban on the supply
- ▸ offer to supply and display of the product
- ▸ Measures ordered by economic operators (to: Manufacturer) Recall of the product from end users
What is this? This is about Velux roof windows that use electricity. A problem can let water touch metal parts inside the window.
What's happening? Water can build up inside the window’s electric parts. This may make metal parts carry electricity, which is dangerous.
Does this affect me? If you have one of these Velux windows in Poland, Bulgaria, Estonia, Croatia, Luxembourg, Portugal, or Slovenia, it could affect you.
What should I do? Stop using the window and ask your electrician or a Velux expert to check it. Always talk to a professional before fixing electrical problems.
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Risk level: Other risk levels · Type: Electric shock · Category: Construction products · Hazard: A build-up of condensation in the actuator compartment can result in metallic parts of the flat roof window construction being conductive. Live parts may become accessible, the user may receive an electric shock. · Origin: Denmark
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