🍎 Food DK October 16, 2023

3 consumer complaints regarding 2 different food supplements delivered from Vitamail in Norway

Classification: Non-compliance notification
Risk: No risk
Category: dietetic foods, food supplements and fortified foods
Origin: Norway
Notifier: Denmark

🗄

Archived (older alert)

This alert was reported 957 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.

📈 Timeline

0 days in total

May 17, 2026 May 17, 2026

Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A store in Denmark got three complaints about food pills sent from Norway. The pills are diet pills or extra vitamins.

What's happening? The pills were checked. They do not break any safety rules. There is no danger to eaters.

Does this affect me? If you bought pills from Vitamail in Norway, you are not in danger. The problem is fixed.

What should I do? Keep using the pills if you feel fine. If you feel sick, ask your doctor or pharmacist.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)

Agency-published detail

Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Norway · Notifier: Denmark

First published

October 16, 2023

Last refreshed by us

1 week ago

Severity (as classified)

Medium

Official source

https://webgate.ec.europa.eu/rasff-window/screen/search?notificationReference=AA23.7093

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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📋 Quick facts

Status

Archived (older alert)

Affects

First detected by us

May 17, 2026

Agency-reported start

October 16, 2023

Days active

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❓ Frequently asked questions

▸ What is this product recall alert about?

3 consumer complaints regarding 2 different food supplements delivered from Vitamail in Norway. Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Norway · Notifier: Denmark

▸ When was this alert issued?

This alert was issued on October 16, 2023 by EU RASFF.

▸ Which countries are affected?

The alert applies to Denmark.

▸ How serious is this alert?

Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.

▸ What should I do?

If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.

▸ Where can I find the official notice?

The full official notice is published on webgate.ec.europa.eu.

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