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🍎 Food DE November 5, 2024

Labeling deficiencies in ginseng extract from the Republic of Korea, via France

Classification
Non-compliance notification
Risk
No risk
Category
dietetic foods, food supplements and fortified foods
Origin
South Korea
Notifier
Germany
🗄
Archived (older alert)
This alert was reported 681 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
0 days in total
May 17, 2026 May 17, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A food supplement made from ginseng extract was sent from South Korea to Germany. The label did not follow all the rules.

What's happening? The product was checked and found to have labeling problems. There is no safety risk, but the label must be fixed.

Does this affect me? If you bought this ginseng extract in Germany, check the label. It may not show all the required information.

What should I do? Stop using it if the label looks wrong. Ask your pharmacist or doctor before using another product.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: South Korea · Notifier: Germany

First published
November 5, 2024
Last refreshed by us
3 months ago
Severity (as classified)
Medium
Official source
https://webgate.ec.europa.eu/rasff-window/screen/search?notificationReference=AA24.8161

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

Related alerts

❓ Frequently asked questions

What is this product recall alert about?
Labeling deficiencies in ginseng extract from the Republic of Korea, via France. Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: South Korea · Notifier: Germany
When was this alert issued?
This alert was issued on November 5, 2024 by EU RASFF.
Which countries are affected?
The alert applies to Germany.
How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
Where can I find the official notice?
The full official notice is published on webgate.ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.