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🍎 Food FR September 15, 2020

Therapeutic claims on a website selling food supplements

Classification
Non-compliance notification
Risk
No risk
Category
dietetic foods, food supplements and fortified foods
Origin
Luxembourg
Notifier
France
🗄
Archived (older alert)
This alert was reported 2082 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
0 days in total
May 17, 2026 May 17, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? A website in Luxembourg sold food supplements with health claims that are not allowed in France.

What's happening? France told the seller to stop making those claims. The problem has been fixed.

Does this affect me? Only if you bought supplements from that website. No other products are involved.

What should I do? If you have the product, ask your pharmacist or doctor if it’s safe for you.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Agency-published detail

Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Luxembourg · Notifier: France

First published
September 15, 2020
Last refreshed by us
1 week ago
Severity (as classified)
Medium
Official source
https://webgate.ec.europa.eu/rasff-window/screen/search?notificationReference=AA20.3768

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

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❓ Frequently asked questions

▸ What is this product recall alert about?
Therapeutic claims on a website selling food supplements. Classification: Non-compliance notification · Risk: No risk · Category: dietetic foods, food supplements and fortified foods · Origin: Luxembourg · Notifier: France
▸ When was this alert issued?
This alert was issued on September 15, 2020 by EU RASFF.
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on webgate.ec.europa.eu.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.