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🧸 Product FR January 31, 2026

acer — trottinette électrique acer es series 5 (aes015)

il est possible qu'une vis n'ait pas été suffisamment serrée lors de la production et qu’elle pourrait se desserrer lors d'une utilisation normale

📷 DGCCRF / Rappel Conso · Source
acer — trottinette électrique acer es series 5 (aes015)
📷 DGCCRF / Rappel Conso · Source
Acer — Acer ES Series 5 electric scooter (AES015) It is possible that a screw was not tightened enough during production and could loosen during normal use. If this happens, the scooter’s stability could be affected, creating a potential safety risk. Stop using the product and contact customer service.
🗄
Archived (older alert)
This alert was reported 178 days ago and has been moved from our active feed to the archive. The original safety information still applies — we have no confirmation from the issuing agency that the product is safe again. Refer to the official notice for the current status.
📈 Timeline
70 days in total
May 19, 2026 July 28, 2026
Daily snapshot data starts accumulating once the scheduler runs — for now this is interpolated from the agency's first/last dates.

What is this? This is an electric scooter made by Acer called the ES Series 5 (AES015). A problem was found with a screw that might not be tight enough.

What's happening? The screw could loosen while you ride, which may make the scooter unstable and unsafe.

Does this affect me? If you own this scooter in France, you should stop using it right away.

What should I do? Stop using the scooter and contact Acer’s customer service for help. Ask your pharmacist or doctor if you feel unsure about safety.

🤖 This plain-language summary is automatically generated from the official agency notice using AI. It is for general information only — not medical advice. For decisions about your health, always consult a pharmacist or doctor and read the official source linked below.

🔬 Medical / technical details (for professionals)
Brand(s) / product name(s)
acer
Agency-published detail

Type: automobiles et moyens de déplacement · Category: engins de déplacement personnel · Hazard: blessures · il est possible qu'une vis n'ait pas été suffisamment serrée lors de la production et qu’elle pourrait se desserrer lors d'une utilisation normale · le cas échéant, la stabilité de la trottinette pourrait être compromise et un risque potentiel de sécurité pourrait être identifié. · À faire: ne plus utiliser le produit · contacter le service consommateur

First published
January 31, 2026
Last refreshed by us
2 months ago
Severity (as classified)
Medium
Official source
https://rappel.conso.gouv.fr/fiche-rappel/21110/interne

All information on this page comes from the official agency notice. We translate and summarise it; we don't add or edit facts.

❓ Frequently asked questions

▸ What is this product recall alert about?
acer — trottinette électrique acer es series 5 (aes015). Acer — Acer ES Series 5 electric scooter (AES015) It is possible that a screw was not tightened enough during production and could loosen during normal use. If this happens, the scooter’s stability could be affected, creating a potential safety risk. Stop using the product and c...
▸ When was this alert issued?
This alert was issued on January 31, 2026 by Rappel Conso (DGCCRF, France).
▸ Which countries are affected?
The alert applies to France.
▸ How serious is this alert?
Medium risk. A medium risk means harm is possible under certain conditions. Read the notice and act on the recommended steps.
▸ What should I do?
If you have this product at home, stop using it and return it to the point of purchase for a refund. Keep the receipt if you have one — most retailers refund without it for safety recalls.
▸ Where can I find the official notice?
The full official notice is published on rappel.conso.gouv.fr.

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⚠️ We aggregate official notices. We do not give medical advice. For medical or legal decisions, consult the source agency and a qualified professional.